Returns & Exchanges

All returned items must be unworn, unwashed merchandise with the tags attached.  Items that do not meet these criteria or are non-returnable, will be denied.

RETURN PROCESSING

Once we have received your package, your refund will be processed within 7 business days. You will be notified via email at the email address listed on your account when your order was placed.  Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days). Original shipping charges are non-refundable. 

NON-RETURNABLE ITEMS

The following items are non-returnable.  Credit will not be issued for the following:

• All items purchased on final sale.
• Hair accessories.
• Underwear and bodysuits.

You must pay shipping on all domestic exchange orders*

1. Contact Customer Care
2. Please reference your order number and item that you will be returning
3. We will place a new order for the item you need exchanged